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Nov 9, 2012 10:00pm PST
make that happen, as special correspondent rick karr reports. >> reporter: amy owens has started most evenings since the storm blasted past her home in glen ridge, new jersey, with an old-fashioned ritual-- she starts a fire. because, when we visited, it was the only way she could heat her home. >> i think we're all at the breaking point right now. we know that there's widespread outages. lost their homes, trying to keep that but i think that what people wanted was just real information. >> information from her local utility company. >> we don't hear anything from pse&g, we just see crews all over but they won't talk to you. they won't tell you. and i really haven't seen them doing any physical work, they're just walking around, looking at power lines. >> reporter: earlier in the day, in a blacked-out neighborhood in south orange, a pse&g employee said "that's all a matter of perception." >> the customers don't realize that the trucks, they don't see them. >> reporter: bob lobreggt is a safety supervisor for the utility company. >> the main drags that they take, we are out there! >> r
Search Results 0 to 4 of about 5 (some duplicates have been removed)